Senior Tele Caller

Join Credforce Management Services Pvt Ltd (AK MANAGEMENT) as a Senior Tele Caller in Exhibition Road, Patna. The team is filling 2 vacancies. The pay goes up to ₹18,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What you will do

Your main tasks will be to:

• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

What we are looking for

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Skills: Active listening, Hindi and English, Verbal communication, Typing speed
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are polite and customer-first

Salary

Compensation: ₹12,000 – ₹18,000 per month.

Position details

• Job location: Exhibition Road, Patna, Bihar
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Credforce Management Services Pvt Ltd (AK MANAGEMENT) reviews applications regularly.