Senior Tele Caller

Looking for a Senior Tele Caller role in Pandeypur, Varanasi? Credforce Management Services Pvt Ltd (AK MANAGEMENT) is hiring now. You can earn up to ₹18,000/month. 12 candidates will be hired for this role.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Roles and responsibilities

Your main tasks will be to:

• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy

Salary

The salary for this role is ₹9,000 – ₹18,000 per month.

What we are looking for

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Complaint handling, Typing speed, Hindi and English, Verbal communication
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Quick facts

• Location: Pandeypur, Varanasi, Uttar Pradesh
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 12
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Credforce Management Services Pvt Ltd (AK MANAGEMENT) reviews applications regularly.