Senior Telecaller

Join Credforce Management Services Pvt Ltd (AK MANAGEMENT) as a Senior Telecaller in Dhakuria, Kolkata. No experience? You can still apply. The team is filling 14 vacancies. Salary is up to ₹18,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Key responsibilities

• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant.

Salary

You will be paid ₹10,000 – ₹18,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Education: Tenth Pass
• Skills: Active listening, Typing speed, CRM tools, Complaint handling
• No English required
• Freshers can apply

Quick facts

• Work location: Dhakuria, Kolkata, West Bengal
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office
• Vacancies: 14

Apply today and take the next step in your career with Credforce Management Services Pvt Ltd (AK MANAGEMENT).