Tele Calling

Looking for a Tele Calling role in Dhakuria, Kolkata? Credforce Management Services Pvt Ltd (AK MANAGEMENT) is hiring now. Freshers can apply. You can earn up to ₹18,000/month. 12 candidates will be hired for this role.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Salary and benefits

The salary for this role is ₹9,000 – ₹18,000 per month.

Requirements

• Open to freshers
• Tenth Pass or equivalent
• Skills: Typing speed, CRM tools, Hindi and English, Verbal communication
• Basic English
• Freshers can apply
• A patient, customer-first attitude

What you will do

• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.

Job details

• Location: Dhakuria, Kolkata, West Bengal
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site
• Vacancies: 12

Click Apply to send your profile to Credforce Management Services Pvt Ltd (AK MANAGEMENT). It takes less than a minute.