Tele Calling

Credforce Management Services Pvt Ltd (AK MANAGEMENT) has an opening for a Tele Calling based in Dhakuria, Kolkata. There are 14 open positions. Salary is up to ₹18,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Typing speed, Complaint handling, CRM tools and Active listening
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A patient, calm under pressure attitude

Salary and benefits

Compensation: ₹10,000 – ₹18,000 per month.

Roles and responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Job location: Dhakuria, Kolkata, West Bengal
• Openings: 14
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Credforce Management Services Pvt Ltd (AK MANAGEMENT).