Tele Calling

Credforce Management Services Pvt Ltd (AK MANAGEMENT) is looking for a Tele Calling to join its team in Exhibition Road, Patna. There are 2 open positions. The pay goes up to ₹20,000/month. Freshers can apply.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Key responsibilities

Your main tasks will be to:

• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

What you get

You will be paid ₹9,000 – ₹20,000 per month.

Eligibility

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Good knowledge of Verbal communication, Hindi and English, CRM tools and Complaint handling
• Female Only
• Basic English
• Freshers can apply
• Someone calm under pressure and customer-first

Position details

• Work location: Exhibition Road, Patna, Bihar
• Vacancies: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Credforce Management Services Pvt Ltd (AK MANAGEMENT) reviews applications regularly.