Telecaller Cum Computer Operator

Looking for a Telecaller Cum Computer Operator role in Dhakuria, Kolkata? Credforce Management Services Pvt Ltd (AK MANAGEMENT) is hiring now. The team is filling 14 vacancies. Salary is up to ₹18,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Complaint handling, Active listening, CRM tools, Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone polite and calm under pressure

Roles and responsibilities

• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.

Salary

You will be paid ₹9,000 – ₹18,000 per month.

Quick facts

• Job location: Dhakuria, Kolkata, West Bengal
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 14
• Job type: Full time
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Credforce Management Services Pvt Ltd (AK MANAGEMENT) today.