Field Collection Executive

Credhas Technologic Private limited wants to bring on a Field Collection Executive for its kheda, Ahmedabad team. There are 20 open positions. You can earn up to ₹13,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Pay and perks

The salary for this role is ₹12,000 – ₹13,000 per month.

Requirements

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Good knowledge of Complaint handling, CRM tools, Verbal communication and Typing speed
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and polite

What the job involves

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Job details

• Work location: kheda, Ahmedabad, Gujarat
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Credhas Technologic Private limited today.