Field Collection Executive

A new Field Collection Executive role is open at Credhas Technologic Private limited, Uttam Nagar, Delhi. 5 candidates will be hired for this role. Salary is up to ₹18,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Loan

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Loan
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Loan
• Someone customer-first and calm under pressure

Pay and perks

You will be paid ₹16,000 – ₹18,000 per month.

Day-to-day work

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Position details

• Location: Uttam Nagar, Delhi, Delhi
• Interview: Monday to Saturday ( Telephonic )
• Openings: 5
• Employment type: Full time
• Timings: Monday to Saturday
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Credhas Technologic Private limited reviews applications regularly.