Field Collection Executive

A new Field Collection Executive role is open at Credhas Technologic Private limited, Gandhinagar. There are 20 open positions. Salary is up to ₹13,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Loan, Insurance

Key responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Pay and perks

The salary for this role is ₹12,000 – ₹13,000 per month.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Insurance, Loan
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Loan, Insurance
• You are customer-first and patient

Job at a glance

• Location: Gandhinagar, Gujarat
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 20
• Work type: Work from office
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Credhas Technologic Private limited reviews applications regularly.