Field Collection Executive

Credhas Technologic Private limited has an opening for a Field Collection Executive based in Raipur. 5 candidates will be hired for this role. Salary is up to ₹13,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Eligibility

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Complaint handling, CRM tools, Active listening and Typing speed
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and patient

Compensation

Compensation: ₹10,000 – ₹13,000 per month.

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Location: Raipur, Chhattisgarh
• Openings: 5
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Credhas Technologic Private limited.