Field Collection Executive

A new Field Collection Executive role is open at Credhas Technologic Private limited, Varachha, Surat. 7 candidates will be hired for this role. Salary is up to ₹16,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Pay and perks

You will be paid ₹13,000 – ₹16,000 per month.

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Requirements

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Good knowledge of Typing speed, Hindi and English, Complaint handling and CRM tools
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are patient and polite

Job at a glance

• Job location: Varachha, Surat, Gujarat
• Interview timings: Monday to Saturday Telephonic
• Shift: Monday to Saturday
• Work type: Work from office
• Openings: 7
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Credhas Technologic Private limited.