Field Collection Executive

A new Field Collection Executive role is open at Credhas Technologic Private limited, Surat Dumas Road, Surat. You can earn up to ₹13,000/month. 20 candidates will be hired for this role.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What you get

You will be paid ₹12,000 – ₹13,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: Tenth Pass
• Good knowledge of CRM tools, Active listening, Complaint handling and Verbal communication
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A customer-first, patient attitude

Your responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Position details

• Location: Surat Dumas Road, Surat, Gujarat
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Openings: 20

If this job suits you, apply now — shortlisted candidates will be contacted by Credhas Technologic Private limited.