Field Collection Executive

Credhas Technologic Private limited wants to bring on a Field Collection Executive for its Saroli, Surat team. Salary is up to ₹16,000/month. There are 7 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What you will do

In this role, you will:

• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Good knowledge of Active listening, Hindi and English, Verbal communication and Complaint handling
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and polite

Salary

Compensation: ₹13,000 – ₹16,000 per month.

Quick facts

• Job location: Saroli, Surat, Gujarat
• Interview timings: Monday to Saturday Telephonic
• Openings: 7
• Employment type: Full time
• Shift: Monday to Saturday
• Work type: Office-based

Apply today and take the next step in your career with Credhas Technologic Private limited.