Field Collection Executive

Credhas Technologic Private limited is looking for a Field Collection Executive to join its team in Vadodara-Anklav Road, Vadodara. Salary is up to ₹13,000/month. There are 20 open positions.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Compensation

The salary for this role is ₹12,000 – ₹13,000 per month.

Day-to-day work

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant.

Candidate profile

• 1–2 years of relevant experience
• Education: Tenth Pass
• Good knowledge of Complaint handling, Typing speed, CRM tools and Hindi and English
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A patient, customer-first attitude

Job at a glance

• Work location: Vadodara-Anklav Road, Vadodara, Gujarat
• Job type: Full time
• Work type: On-site
• Openings: 20
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Credhas Technologic Private limited reviews applications regularly.