Field Collection Executive

Credhas Technology Private Limited () is looking for a Field Collection Executive to join its team in Borsad, Anand. 6 candidates will be hired for this role. Salary is up to ₹18,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Salary

Salary: ₹16,000 – ₹18,000 per month, based on skills and experience.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with CRM tools, Complaint handling, Typing speed, Verbal communication
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, patient attitude

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Quick facts

• Location: Borsad, Anand, Gujarat
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 6

Click Apply to send your profile to Credhas Technology Private Limited (). It takes less than a minute.