Field Collection Executive

Credhas Technology Private Limited () has an opening for a Field Collection Executive based in Jhotwara, Jaipur. You can earn up to ₹18,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What the job involves

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Compensation

Salary: ₹13,000 – ₹18,000 per month, based on skills and experience.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Comfortable with CRM tools, Hindi and English, Verbal communication, Complaint handling
• Basic English
• 1 - 2 Years Experience Compulsory.

Position details

• Work location: Jhotwara, Jaipur, Rajasthan
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Credhas Technology Private Limited () reviews applications regularly.