Field Collection Executive

Join Credhas Technology Private Limited () as a Field Collection Executive in Rohtak. 5 candidates will be hired for this role. The pay goes up to ₹18,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Loan, Credit Card

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Credit Card, Loan
• Basic English
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Loan, Credit Card
• A customer-first, polite attitude

Your responsibilities

• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

What you get

The salary for this role is ₹16,000 – ₹18,000 per month.

Position details

• Job location: Rohtak, Haryana
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Credhas Technology Private Limited ().