Field Collection Executive

Credhas Technology Private Limited () is looking for a Field Collection Executive to join its team in Umarwada, Surat. Salary is up to ₹18,000/month. There are 10 open positions.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What the job involves

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA

Salary

The salary for this role is ₹15,000 – ₹18,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Comfortable with Verbal communication, Active listening, Typing speed, Complaint handling
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Job at a glance

• Work location: Umarwada, Surat, Gujarat
• Openings: 10
• Working hours: Monday to Saturday
• Employment type: Full time
• Interview: Monday to Saturday Telephonic
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Credhas Technology Private Limited () reviews applications regularly.