Field Collection Executive

Looking for a Field Collection Executive role in Alkapuri, Vadodara? Credhas Technology Private Limited () is hiring now. The pay goes up to ₹18,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Good knowledge of Typing speed, Verbal communication, Hindi and English and Active listening
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and polite

Salary and benefits

Compensation: ₹15,000 – ₹18,000 per month.

What you will do

As a Field Collection Executive, your work will include:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Quick facts

• Location: Alkapuri, Vadodara, Gujarat
• Work type: Work from office
• Openings: 1
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Credhas Technology Private Limited () reviews applications regularly.