Telecaller

Credic Financial Pvt Ltd is hiring a Telecaller in Janak Puri, Delhi. You can earn up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of CRM tools, Active listening, Hindi and English and Complaint handling
• Basic English
• Freshers can apply
• Someone polite and customer-first

Roles and responsibilities

As a Telecaller, your work will include:

• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Compensation

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Job at a glance

• Job location: Janak Puri, Delhi, Delhi
• Work type: Office-based
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1

If this job suits you, apply now — shortlisted candidates will be contacted by Credic Financial Pvt Ltd.