Telecaller

Join Credit Experts as a Telecaller in Janakpuri District Center, Delhi. The pay goes up to ₹25,000/month. No experience? You can still apply. The team is filling 5 vacancies.

Employer’s description

Job Title: Lead Generation Executivelocation: Janakpuricompany: Credit Experts About The Company:Credit Experts A Finance Company Providing Bank Loan Solutions To Customers With Complete Guidance And Support.Roles & Responsibilities:Handle Inbound And Outbound Calls From Customers Regarding Bank Loan Queries.Understand Customer Requirements And Convert Interested Enquiries Into Qualified Leads.Once The Lead Is Generated, The Sales Team Will Take Over And Assist Customers With The Loan Process.Maintain Basic Call Records And Follow Up With Interested Customers When Required.Incentives & Benefits:Fixed Salary Plus Attractive Incentives On Every Converted Lead.Supportive And Professional Work Environment.Requirements:Good Communication Skills In Hindi/English. Type : Domestic, Outbound | Languages : English, Hindi

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi and Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Domestic, Outbound
• Languages: English, Hindi
• You are customer-first and polite

Roles and responsibilities

As a Telecaller, your work will include:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Salary

The salary for this role is ₹18,000 – ₹25,000 per month.

Position details

• Job location: Janakpuri District Center, Delhi, Delhi
• Openings: 5
• Working hours: 09:45 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Office-based
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Credit Experts reviews applications regularly.