Tele Caller

Credit See wants to bring on a Tele Caller for its Pandri, Raipur team. There are 30 open positions. Salary is up to ₹17,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Compensation

Compensation: ₹14,000 – ₹17,000 per month.

Key responsibilities

As a Tele Caller, your work will include:

• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Verbal communication, Typing speed, Hindi and English and Active listening
• Basic English
• 1 - 2 Years Experience Compulsory.

Job at a glance

• Location: Pandri, Raipur, Chhattisgarh
• Work type: Office-based
• Openings: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Credit See reviews applications regularly.