Supervisor Collection

Credit Zone wants to bring on a Supervisor Collection for its Patparganj, Delhi team. 4 candidates will be hired for this role. The pay goes up to ₹50,000/month.

Note from the employer

Supervise Field Recovery Executives And Dra Teams Handling Housing Loan Npa, Vintage, And Write-Off Accounts. Allocate Cases, Monitor Targets, Ensure Rbi/Dra Compliance, Coordinate With Banks, Prepare Mis Reports, Support Critical Cases Through Field Visits, Resolve Customer Issues, And Improve Recovery Performance. More Than 2 Years Experience Compulsory. | Languages : English, Hindi

Day-to-day work

• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

What you get

You will be paid ₹35,000 – ₹50,000 per month.

What we are looking for

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, Hindi
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English, Hindi
• You are customer-first and polite

Quick facts

• Location: Patparganj, Delhi, Delhi
• Work type: Office-based
• Employment type: Full time
• Interview: 2:00 pm - 4:00pm | Monday to Saturday
• Working hours: 09:56 am - 6:30pm | Monday to Saturday
• Vacancies: 4

Interested? Apply now on BetterJobs with your resume — Credit Zone reviews applications regularly.