Telecaller Executive

Credon Network is hiring a Telecaller Executive in Baguiati, Kolkata. Salary is up to ₹15,000/month. There are 5 open positions.

Employer’s description

Need Telecaller. Type : Domestic, Outbound

Roles and responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Eligibility

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Comfortable with Domestic, Outbound
• No English required
• Freshers can apply
• Type: Domestic, Outbound

What you get

The salary for this role is ₹10,001 – ₹15,000 per month.

Quick facts

• Location: Baguiati, Kolkata, West Bengal
• Job type: Full time
• Vacancies: 5
• Timings: 10:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

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