Voice & Non-Voice Call Center Agent

Creds Zone is looking for a Voice & Non-Voice Call Center Agent to join its team in Shivaji Nagar, Bengaluru. Freshers can apply. The pay goes up to ₹15,000/month. 10 candidates will be hired for this role.

Employer’s description

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. Type : Sales

What you will do

• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.

Requirements

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Skills: Sales
• Basic English
• Freshers can apply
• Type: Sales
• A calm under pressure, customer-first attitude

Salary and benefits

The salary for this role is ₹12,000 – ₹15,000 per month.

Job at a glance

• Job location: Shivaji Nagar, Bengaluru, Karnataka
• Openings: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Creds Zone reviews applications regularly.