Voice Process (Malayalam)

Start your next role as a Voice Process (Malayalam) with Credvent Services Private Limited in Koramangala, Bengaluru. The pay goes up to ₹21,000/month. There are 30 open positions.

Employer’s description

Contacting Potential Clients. Provide Details About The Services. Analyzing Issues Of The Clients And Suggesting Suitable Services. Providing Guidance To The Clients In Credit Score Improvement And Loans. Candidates With Good Communication Skills Are Preferred. Fluency In Malayalam Is Mandatory. Work From Office Job. Type : Outbound, Domestic | Languages : Malayalam

Candidate profile

• Open to freshers
• Education: 12th Pass
• Comfortable with Domestic, Malayalam, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Malayalam
• A customer-first, patient attitude

Salary

You will be paid ₹17,000 – ₹21,000 per month.

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You'll identify upsell opportunities where relevant.

Job at a glance

• Location: Koramangala, Bengaluru, Karnataka
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 10:30 AM - 01:30 PM | Monday to Saturday
• Openings: 30
• Employment type: Full time
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Credvent Services Private Limited reviews applications regularly.