Team Leader

A new Team Leader role is open at Credzio, Ravipuram, Kochi. You can earn up to ₹20,000/month. 10 candidates will be hired for this role.

Note from the employer

We Are Looking For A Confident And Enthusiastic Female Telecalling Executive To Promote Banking Products And Assist Customers Over The Phone. The Ideal Candidate Should Have Good Communication Skills, A Customer-Focused Approach, And The Ability To Achieve Assigned Targets. Type : Sales, Mutual Funds | Languages : Malayalam

Salary and benefits

Compensation: ₹15,000 – ₹20,000 per month.

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Malayalam, Mutual Funds and Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales, Mutual Funds
• Languages: Malayalam
• Someone calm under pressure and customer-first

Job at a glance

• Work location: Ravipuram, Kochi, Kerala
• Working hours: 9:50 AM - 5:30 PM | Monday to Saturday
• Work type: Work from office
• Openings: 10
• Employment type: Full time
• Interview: 11:00 AM - 3:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Credzio.