Customer Service

A new Customer Service role is open at Crest Creations, Goregaon East, Mumbai. The pay goes up to ₹25,000/month.

Employer’s description

The Customer Service Representative Is Responsible For Providing Excellent Customer Support By Addressing Inquiries, Resolving Complaints, And Ensuring A Positive Customer Experience. This Role Involves Communication Via Phone, Email, Chat, Or In Person. 1 - 2 Years Experience Compulsory. | Type : Outbound, International, Sales | Languages : English, Marathi, Hindi

Key responsibilities

Here is what a typical day looks like:

• Explain products and offers clearly and handle objections
• Build long-term relationships with existing clients
• Follow up on leads and convert them into sales
• Achieve monthly sales and collection targets
• Share market and competitor feedback with the team.
• Identify and approach new customers in the assigned territory

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English, Hindi, International, Marathi, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, International, Sales
• Languages: English, Marathi, Hindi
• You are confident and persuasive

Pay and perks

The salary for this role is ₹15,000 – ₹25,000 per month.

Job details

• Location: Goregaon East, Mumbai, Maharashtra
• Working hours: 7:00 PM - 5:00 AM | Monday to Friday
• Interview timings: 1:00 PM - 10:00 PM | Monday to Friday
• Vacancies: 1
• Work type: Work from office
• Job type: Full time

Apply today and take the next step in your career with Crest Creations.