Telecaller

Creto-Scooters or Bike Rentals in Bhubaneswar is looking for a Telecaller to join its team in Khandagiri, Bhubaneswar. The pay goes up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Comfortable with CRM tools, Verbal communication, Typing speed, Hindi and English
• Basic English
• Freshers can apply

Roles and responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You'll resolve queries and complaints with patience and accuracy.
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets

Salary and benefits

The salary for this role is ₹10,000 – ₹12,000 per month.

Quick facts

• Location: Khandagiri, Bhubaneswar, Odisha
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Creto-Scooters or Bike Rentals in Bhubaneswar today.