Chat Support Representative

Crowdniks Industries Limited wants to bring on a Chat Support Representative for its C G Road, Ahmedabad team. You can earn up to ₹25,000/month.

Employer’s description

Company: Crowdniks Industries Limited Location: Ahmedabad, Gujarat (Vejalpur ,Cg Road) Hello! Are You Someone Who: Types Fast And Enjoys Interacting With Customers And B2B Clients Loves Solving Problems Related To Order Tracking, Product Variations, And Logistics Enjoys Helping Others And Making Our Spiritual Products Easily Accessible To. Skills Needed : Email Marketing, Social Media | SMS Marketing

What you get

Compensation: ₹15,000 – ₹25,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Email Marketing, Sms Marketing, Social Media
• Basic English
• Freshers can apply
• Skills Needed: Email Marketing, Social Media
• SMS Marketing

Key responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Work location: C G Road, Ahmedabad, Gujarat
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Job type: Full time
• Work mode: On-site
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Crowdniks Industries Limited reviews applications regularly.