Telecalling

A new Telecalling role is open at Crown Publishing, Bilaspur. The team is filling 10 vacancies. Salary is up to ₹10,000/month.

In the employer’s words

We Are Looking For A Dynamic, Results-Oriented Telecalling Executive To Join Our Team. In This Role, You Will Be The First Point Of Contact For Aspiring Authors, Guiding Them From A Completed Manuscript To A Successfully Published Book. Your Primary Responsibility Will Be To Connect With Incoming Leads, Understand Their Creative Vision, And Consult. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : Hindi, English

Roles and responsibilities

As a Telecalling, your work will include:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

Salary: ₹8,000 – ₹10,000 per month, based on skills and experience.

What we are looking for

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with English, Hindi, Marketing, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: Hindi, English

Position details

• Job location: Bilaspur, Chhattisgarh
• Timings: 10:00 AM - 6:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Work type: Office-based
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Crown Publishing.