Telecaller

A new Telecaller role is open at Crown Square Reality, Chengalpattu, Chennai. The team is filling 4 vacancies. Salary is up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Pay and perks

Compensation: ₹10,000 – ₹15,000 per month.

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Good knowledge of Verbal communication, Typing speed, Complaint handling and Hindi and English
• Good English
• Freshers can apply
• A polite, calm under pressure attitude

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Job at a glance

• Work location: Chengalpattu, Chennai, Tamil Nadu
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Openings: 4
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Crown Square Reality.