Telecaller

Looking for a Telecaller role in Alkapuri, Vadodara? Crozchem Aromatics is hiring now. You can earn up to ₹12,000/month. Great for first-time job seekers.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

The salary for this role is ₹10,000 – ₹12,000 per month.

Requirements

• Open to freshers
• Education: Tenth Pass
• Skills: Complaint handling, Active listening, Verbal communication, CRM tools
• Female Only
• No English required
• Freshers can apply
• Someone patient and polite

Your responsibilities

As a Telecaller, your work will include:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.

Quick facts

• Work location: Alkapuri, Vadodara, Gujarat
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Crozchem Aromatics.