Telecaller

Start your next role as a Telecaller with Crunchy Media Private Limited in Saheed Nagar, Bhubaneswar. Salary is up to ₹12,000/month. No experience? You can still apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

Compensation: ₹10,000 – ₹12,000 per month.

Your responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Skills and qualifications

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Comfortable with Complaint handling, Active listening, Verbal communication, CRM tools
• Basic English
• Freshers can apply
• A calm under pressure, polite attitude

Position details

• Job location: Saheed Nagar, Bhubaneswar, Odisha
• Vacancies: 1
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Crunchy Media Private Limited reviews applications regularly.