Senior Tele Caller

Crust Core Financial Services Llp has an opening for a Senior Tele Caller based in Kukatpally, Hyderabad. The pay goes up to ₹30,000/month. There are 2 open positions.

In the employer’s words

Building Client Relationships, Generating Sales/Leads, Resolving Issues, And Achieving Targets, Requiring Strong Communication, Problem-Solving, And Data Management Skills . Senior Positions Often Involve Mentoring, Optimizing Strategies, Handling Complex Cases, And Contributing To Team Growth Beyond Basic Calling, With A Focus On Prospects. More Than 2 Years Experience Compulsory. | Languages : Telugu, Hindi, English

Compensation

You will be paid ₹25,000 – ₹30,000 per month.

Day-to-day work

As a Senior Tele Caller, your work will include:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.
• You'll log every interaction and its outcome in the support system.
• You'll identify upsell opportunities where relevant.

Candidate profile

• 2+ years of experience in a similar role
• Graduate or equivalent
• Good knowledge of English, Hindi and Telugu
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Telugu, Hindi, English
• Someone calm under pressure and polite

Quick facts

• Work location: Kukatpally, Hyderabad, Telangana
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2

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