Consultant Telecaller

CRY - Child Rights & You wants to bring on a Consultant Telecaller for its Cox Town, Bengaluru team. Salary is up to ₹22,000/month.

Employer’s description

To Make Outbound Calls On The Given Data To Retain Existing Donors. To Do Proper Follow Ups After Generating The Leads. Call Donors On Various Campaigns Run By The Organization. To Achieve The Targeted Numbers In Terms Of Donors As Well As Income. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales | Languages : English, Hindi

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: English, Hindi, Outbound, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales
• Languages: English, Hindi
• A customer-first, calm under pressure attitude

Compensation

Salary: ₹18,000 – ₹22,000 per month, based on skills and experience.

Day-to-day work

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Job details

• Job location: Cox Town, Bengaluru, Karnataka
• Work mode: Office-based
• Employment type: Full time
• Shift: 10:00 AM - 6:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1

Interested? Apply now on BetterJobs with your resume — CRY - Child Rights & You reviews applications regularly.