Field Collection Executive

Looking for a Field Collection Executive role in Kalikapur, Kolkata? CRY- Child Rights and You is hiring now. There are 16 open positions. The pay goes up to ₹25,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Who can apply

• Open to freshers
• Tenth Pass or equivalent
• Good knowledge of Hindi and English, Active listening, Typing speed and Verbal communication
• No English required
• Freshers can apply

What you get

You will be paid ₹15,000 – ₹25,000 per month.

What you will do

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Job location: Kalikapur, Kolkata, West Bengal
• Work mode: Work from office
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 16
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by CRY- Child Rights and You.