Telecaller Outbound

A new Telecaller Outbound role is open at CRY- Child Rights and You, Kalikapur, Kolkata. There are 9 open positions. Freshers can apply. You can earn up to ₹15,000/month.

In the employer’s words

This Is A Cry Ngo, This Is A Tele Calling Job. Type : Sales, Inbound, Outbound, Domestic | Languages : Bengali, Hindi

What we are looking for

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Good knowledge of Bengali, Domestic, Hindi, Inbound, Outbound and Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales, Inbound, Outbound, Domestic
• Languages: Bengali, Hindi

Salary and benefits

The salary for this role is ₹13,000 – ₹15,000 per month.

What the job involves

• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Position details

• Work location: Kalikapur, Kolkata, West Bengal
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 9
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time

Click Apply to send your profile to CRY- Child Rights and You. It takes less than a minute.