Receptionist Cum Telecaller

A new Receptionist Cum Telecaller role is open at Csc Computer Education, Poonamallee, Chennai. Salary is up to ₹20,000/month. There are 2 open positions.

Employer’s description

Telecalls / Fees Follow Up/ Demo Fixing For Workshops/ Counselling. Languages : English, Tamil

Eligibility

• Open to freshers
• Education: 12th Pass
• Skills: English, Tamil
• Basic English
• Freshers can apply
• Languages: English, Tamil
• You are patient and polite

What the job involves

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Salary

Compensation: ₹15,000 – ₹20,000 per month.

Position details

• Work location: Poonamallee, Chennai, Tamil Nadu
• Interview timings: 10:00 am - 6:00pm | Monday to Saturday
• Timings: 09:00 am - 6:00pm | Monday to Saturday
• Openings: 2
• Job type: Full time
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Csc Computer Education reviews applications regularly.