Telecaller

Csv Infra is hiring a Telecaller in Anisabad, Patna. You can earn up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Who can apply

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Good knowledge of Verbal communication, CRM tools, Typing speed and Active listening
• Female Only
• Basic English
• Freshers can apply
• A customer-first, polite attitude

What the job involves

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Pay and perks

You will be paid ₹10,000 – ₹12,000 per month.

Job details

• Job location: Anisabad, Patna, Bihar
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Work type: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Csv Infra.