Telecaller

Looking for a Telecaller role in Sector-6, Panchkula? Cuox Pharmacueticals is hiring now. The pay goes up to ₹15,000/month. 4 candidates will be hired for this role.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

You will be paid ₹15,000 per month.

What the job involves

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: CRM tools, Complaint handling, Verbal communication, Typing speed
• Basic English
• Freshers can apply
• You are patient and polite

Position details

• Work location: Sector-6, Panchkula, Haryana
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 4

Interested? Apply now on BetterJobs with your resume — Cuox Pharmacueticals reviews applications regularly.