Account / Relationship Management -...

Custofab engineering works has an opening for an Account / Relationship Management -... based in Jarod, Vadodara. Salary is up to ₹25,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. More Than 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : Marathi, Gujarati, Hindi, English

Your responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant

Salary

The salary for this role is ₹22,000 – ₹25,000 per month.

Eligibility

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Gujarati, Hindi, Marathi, Marketing and Sales
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: Marathi, Gujarati, Hindi, English

Job details

• Location: Jarod, Vadodara, Gujarat
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 1
• Work type: On-site

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