Service Associate

CVR Inox has an opening for a Service Associate based in Ulsoor, Bengaluru. Great for first-time job seekers. The pay goes up to ₹21,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders.

Requirements

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: CRM tools, Complaint handling, Typing speed, Verbal communication
• Basic English
• Freshers can apply
• A calm under pressure, polite attitude

What the job involves

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Salary

You will be paid ₹17,500 – ₹21,000 per month.

Quick facts

• Location: Ulsoor, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Openings: 1
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by CVR Inox.