Bpo Telecaller

A new Bpo Telecaller role is open at Cyfuture India Private Limited, Victoria Layout, Bengaluru. The team is filling 30 vacancies. Freshers can apply. The pay goes up to ₹20,000/month.

In the employer’s words

Roles And Responsibilitieshandle Inbound And Outbound Calls From Customers Professionally.Address Customer Queries, Complaints And Requests In A Timely Manner.Provide Accurate Information About Products, Services And Company Policies.Resolve Customer Issues On The First Call Whenever Possible.Escalate Complex Issues To The Concerned Department When Required.Maintain Proper Call Records And Documentation In The System.Ensure Customer Satisfaction By Delivering Excellent Service.Coordinate With Internal Teams For Issue Resolution.Adhere To Shift Schedules And Attendance Policies.Skills Requiredgood Communication And Listening Skillsbasic Computer Knowledgeability To Handle Customer Complaints Calmlyproblem-Solving Skillsability To Work In Rotational Shifts. Type : Domestic, Inbound, Outbound | Languages : English, Hindi, Gujarati

Compensation

Compensation: ₹14,000 – ₹20,000 per month.

Requirements

• No prior experience needed — freshers can apply
• Education: Graduate
• Good knowledge of Domestic, English, Gujarati, Hindi, Inbound and Outbound
• Good English
• Freshers can apply
• Type: Domestic, Inbound, Outbound
• Languages: English, Hindi, Gujarati
• Someone self-motivated and target-driven

Roles and responsibilities

Your main tasks will be to:

• You will explain products and offers clearly and handle objections.
• Build long-term relationships with existing clients
• Follow up on leads and convert them into sales
• You will record visits, calls and orders in the CRM or daily report.
• Prepare quotations and close deals with decision makers

Job at a glance

• Location: Victoria Layout, Bengaluru, Karnataka
• Openings: 30
• Work type: Work from office
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Cyfuture India Private Limited reviews applications regularly.