Customer Support Representative (Cs...

Cyfuture India Private Limited is looking for a Customer Support Representative (Cs... to join its team in Ghansoli, Mumbai. Salary is up to ₹23,000/month. There are 25 open positions.

Employer’s description

Customer Support. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound, Domestic | Languages : Bengali, Gujarati, Hindi, English

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound, Domestic
• Languages: Bengali, Gujarati, Hindi, English
• Someone polite and customer-first

Day-to-day work

As a Customer Support Representative (Cs..., your work will include:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Salary

You will be paid ₹18,000 – ₹23,000 per month.

Quick facts

• Location: Ghansoli, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Openings: 25

Click Apply to send your profile to Cyfuture India Private Limited. It takes less than a minute.