Trainer

Join Cyfuture India Private Limited as a Trainer in Naranpura, Ahmedabad. The team is filling 2 vacancies. You can earn up to ₹21,000/month.

In the employer’s words

Position: Trainer, Location: Ahmedabad (C.G. Road)Company: Cyfuture ,Process: Ggl Inbound Process, Salary: 18,000 To 21,000. Experience Required In Inbound Process Training Prior Bpo/Call Center Training Experience Preferred Good Communication And Team Handling Skills Process Training. 1 - 2 Years Experience Compulsory.

Who can apply

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Skills: CRM tools, Hindi and English, Complaint handling, Active listening
• Good English
• 1 - 2 Years Experience Compulsory.
• A patient, customer-first attitude

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Salary and benefits

Compensation: ₹18,000 – ₹21,000 per month.

Position details

• Job location: Naranpura, Ahmedabad, Gujarat
• Openings: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Cyfuture India Private Limited today.