Telecaller

Looking for a Telecaller role in ISRO Layout, Bengaluru? D & A Land Developers is hiring now. You can earn up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

The salary for this role is ₹12,000 – ₹15,000 per month.

What the job involves

• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Active listening, Hindi and English, Typing speed, CRM tools
• Basic English
• Freshers can apply

Job details

• Location: ISRO Layout, Bengaluru, Karnataka
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 1

If this job suits you, apply now — shortlisted candidates will be contacted by D & A Land Developers.