Floor Manager

Start your next role as a Floor Manager with D H Khandelwal Commercial Private Limited (Khandelwal Jewellers Nagpur) in Dharampeth, Nagpur. You can earn up to ₹35,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory.

Who can apply

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Active listening, Hindi and English, Typing speed, Verbal communication
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• You are calm under pressure and customer-first

Roles and responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy.
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets

Salary and benefits

The salary for this role is ₹25,000 – ₹35,000 per month.

Position details

• Work location: Dharampeth, Nagpur, Maharashtra
• Shift: 10:45 AM - 9:00 PM
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Employment type: Full time

Click Apply to send your profile to D H Khandelwal Commercial Private Limited (Khandelwal Jewellers Nagpur). It takes less than a minute.