Field Collection Executive

D P Solution is looking for a Field Collection Executive to join its team in Uttar Para, Kolkata. There are 3 open positions. You can earn up to ₹15,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Key responsibilities

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

What we are looking for

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Skills: Verbal communication, Hindi and English, Typing speed, Active listening
• Male Only
• No English required
• 1 - 2 Years Experience Compulsory.

Compensation

You will be paid ₹12,000 – ₹15,000 per month.

Job details

• Work location: Uttar Para, Kolkata, West Bengal
• Openings: 3
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to D P Solution today.